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Best Practice - On the day
Prior to starting the install 1. The customer must be present for the internal appointment and...
Best Practice - Pre-Installation
Please follow these 8 rules to ensure your FTTP order goes to plan! If not the owner, the...
FTTP Order Types
Most recent FTTP builds will offer a 1 stage order type, which means its a 1 step install process...
How does FTTP Work?
FTTP (Fibre to the Premises) is a broadband technology that delivers high-speed internet using...
Openreach Stop-Sell
Openreach have announced tranches to this programme with a growing number of exchanges to be...
Typical Router Settings
We give you the freedom to use your own router. Because there are many different brands and...
What's a OLT?
The Optical Line Termination or Optical Network Termination (ONT) Device is the box which will be...
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